Our Commitment: royal138 has never sold, rented, or disclosed your personal data to third parties for marketing purposes without your explicit consent. Your privacy is our priority.
Every connection to the royal138 platform is protected by banking-grade SSL encryption, ensuring your data cannot be intercepted during transmission.
Only authorised staff may access your personal data, and all access is automatically logged for internal security audit purposes.
Your data is stored on servers protected by multi-layered firewalls and intrusion detection systems operating around the clock.
Royal138 has never and will never sell your personal information to any third party for advertising or marketing purposes.
Identity documents submitted for KYC verification are handled under strict security procedures and are not retained longer than necessary.
You have the right to request deletion of your personal data at any time, subject to applicable legal record retention requirements.
Welcome to the royal138 Privacy Policy page. This document outlines our commitment to protecting the personal data of all users who access and use the royal138 online casino platform under the domain royal138.plus.
This Privacy Policy is drafted in accordance with applicable data protection requirements and reflects industry best practices in handling users' personal information. We believe transparency is the foundation of trust, and we want to ensure you fully understand how your data is managed.
By using the Royal138 platform, you agree to the collection and use of information as described in this Privacy Policy. This Policy should be read together with the Terms and Conditions which forms the comprehensive agreement between royal138 and you as a user.
This Privacy Policy applies to all information collected through the royal138.plus website, the Royal138 mobile app, and related communications made via email, Live Chat, or other support channels.
Royal138 collects personal information from you in several different ways, depending on how you interact with our platform. The following are the categories of information we collect:
A. Information You Provide Directly
B. Information Collected Automatically
royal138 not collect sensitive information such as biometric data, medical information, or credit/debit card details directly. Payments are processed through third-party payment providers that maintain their own security standards.
All information you provide to us must be accurate and up to date. You are responsible for updating your profile information via your account panel if any changes occur.
Data collected is used solely for legitimate purposes related to the operation of the Royal138 platform. The table below outlines the purposes of data use in greater detail:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Name, email, KYC documents | Contract performance |
| Deposit & withdrawal processing | Bank / e-wallet details | Contract performance |
| Fraud prevention & anti-money laundering | Activity logs, IP address | Legal obligation |
| Customer Support | Email, chat logs, transaction history | Legitimate interests |
| Platform improvement & analytics | Session data, device logs | Legitimate interests |
| Promotional communications (with consent) | Email, phone number | Consent |
| Regulatory compliance & audits | All related records | Legal obligation |
You may withdraw consent to receive promotional communications at any time by updating your notification preferences in your account settings or by contacting our support team.
Royal138 does not sell or rent your personal information to any external party. However, in certain limited situations, we may share data with carefully selected third parties:
All third parties we engage are required to comply with data protection standards equal to or higher than those we uphold ourselves. We are not responsible for the privacy practices of third parties beyond our control.
royal138 does not share your personal data with marketing companies, data brokers, or third-party advertisers for direct marketing purposes without your explicit consent.
The security of your personal information is royal138's absolute priority. We continuously invest in security infrastructure to ensure your data is always protected against evolving threats.
Security measures we implement:
While we take all reasonable precautions, no security system is perfect. You also play an important role in keeping your account secure — make sure your password is strong, unique, and never shared with anyone.
Royal138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can control or disable cookies through your web browser settings. However, disabling essential cookies may affect the overall functionality of the platform. Continued use of the Royal138 platform is considered your consent to the use of cookies as described here.
As a royal138 platform user, you have the following rights regarding your personal data. We are committed to fulfilling every valid request within a reasonable timeframe.
Request a copy of all personal data we hold about you at any time.
Request correction of any inaccurate or incomplete information in your profile.
Request deletion of your personal data, subject to mandatory record-keeping requirements.
Object to the use of your data for direct marketing or analytics purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data in certain permitted situations.
To exercise any of these rights, please contact our support team via Live Chat or email at [email protected]. We will process your request within 30 calendar days from the date of receipt.
Royal138 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using industry-standard methods.
Account deletion requests submitted by users will be processed after identity verification and settlement of any outstanding financial obligations. Some data may need to be retained to fulfil legal obligations even after account deletion.
Royal138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform service improvements.
When significant changes occur, we will notify you via:
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the royal138 platform after any amendments are published means you accept and agree to the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, don't hesitate to contact us.
Our privacy team is committed to responding within 3 working days for every inquiry submitted. For official data deletion or access requests, please state this clearly in your email subject line to help expedite the handling process.
Royal138 keeps your privacy fully protected. Register today and enjoy a safe, fair, and exciting online casino experience.